Overview
Receipt and tags on garments are required for a refund. All items must be in new, unworn condition and free of stains. Restocking fees will be applied to any returned non-stock or special ordered items. Accessories must be in the original package. Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and have the manufacturer tags on them.
Aditional non-returnable items:
- Gift cards
- Shoes, socks, face masks, scrub caps
- Medical equipment
- Accessories
- Sale items
- Embroidered or logoed items
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Shipping returns
To return your product, you should mail your product to: LifeCare Uniforms, 15042 W. Club Deluxe Rd, Hammond, LA 7003.
You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at lifecareuniforms@gmail.com for questions related to refunds and returns.